Privacy Policy - Most Print Templates

Last updated: 16 May 2026

Welcome to MostPrintTemplates.my. Our website address is: https://mostprinttemplates.my.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, purchase templates, contact us, leave comments, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

MostPrintTemplates.my is an online platform that provides ready-made, editable, and print-ready design templates for business and marketing use.

We may also provide optional printing-related services or links to printing services where applicable.

2. Personal Data We Collect

We may collect the following personal data when you interact with our website:

Name
Email address
Phone number
Billing details
Account username and password
Order details
Payment status or transaction reference
Uploaded files or artwork, where applicable
IP address
Browser type and device information
Website usage data
Any information you voluntarily provide through forms, comments, checkout pages, or customer support messages

We only collect personal data that is necessary for website operation, order processing, customer support, security, and service improvement.

3. How We Collect Your Personal Data

We may collect personal data when you:

Visit our website
Register for an account
Purchase or download a template
Submit a contact form
Leave a comment
Upload images, artwork, or files
Subscribe to updates or promotions
Communicate with us through email, WhatsApp, or other channels
Use our checkout or payment system

4. How We Use Your Personal Data

We may use your personal data for the following purposes:

To create and manage your account
To process your template purchases and downloads
To provide customer support
To send order confirmations and service-related updates
To manage payment, billing, and transaction records
To respond to enquiries or support requests
To improve our website, products, and user experience
To prevent fraud, spam, abuse, or unauthorised access
To comply with legal, accounting, tax, and regulatory requirements
To send marketing updates, only where permitted or with your consent

We will not sell your personal data to third parties.

5. Comments

When visitors leave comments on our website, we collect the data shown in the comments form, together with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from your email address, also known as a hash, may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.

After your comment is approved, your profile picture may be visible to the public in the context of your comment.

6. Media and Uploaded Files

If you upload images or artwork to our website, you should avoid uploading images with embedded location data, such as EXIF GPS data.

Visitors to the website may be able to download and extract location data from images uploaded publicly on the website.

If you upload artwork or files for customisation, review, template use, or printing purposes, we may access those files only for the purpose of providing the requested service.

7. Cookies

Our website uses cookies to improve website functionality, user experience, login sessions, checkout processes, and security.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. This is for your convenience so that you do not need to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in, we may set cookies to save your login information and screen display preferences. Login cookies usually last for two days, while screen option cookies may last for one year. If you select “Remember Me”, your login may remain active for up to two weeks. If you log out, login cookies will be removed.

If you edit or publish content, an additional cookie may be saved in your browser. This cookie contains no personal data and only indicates the post ID of the article you edited. It expires after one day.

8. Orders, Payments, and Downloads

When you place an order on MostPrintTemplates.my, we may collect information required to process your purchase, such as your name, email address, billing details, order details, and payment status.

Payment information may be processed by third-party payment gateways. We do not store full credit card or banking details on our website unless required by the payment provider or applicable law.

Download access may be linked to your account, email address, or order record.

We may retain order records for administrative, accounting, tax, customer support, and legal purposes.

9. Embedded Content from Other Websites

Pages or articles on this website may include embedded content, such as videos, images, fonts, maps, social media posts, or external articles.

Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to that third-party website.

10. Analytics and Website Tracking

We may use analytics tools to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the website, device type, browser type, traffic source, and general location data.

This helps us improve our website performance, template offering, marketing, and customer experience.

Where required, cookie consent tools may be used to allow visitors to manage their tracking preferences.

11. Who We Share Your Data With

We may share your personal data only where necessary with:

Website hosting providers
Payment gateway providers
Email service providers
Spam detection services
Analytics and marketing platforms
Customer support or communication tools
Delivery or printing partners, where applicable
Professional advisers, auditors, accountants, or legal advisers
Government authorities, regulators, or law enforcement where required by law

If you request a password reset, your IP address may be included in the reset email.

We do not sell your personal data.

12. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognise and approve follow-up comments automatically instead of holding them in a moderation queue.

For registered users, we store the personal information provided in the user profile. Users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

Order, payment, invoice, and customer service records may be retained for as long as necessary for business, tax, accounting, legal, security, or administrative purposes.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely store it according to our internal procedures and legal obligations.

13. Your Rights Over Your Personal Data

If you have an account on this website, have placed an order, or have left comments, you may request:

A copy of the personal data we hold about you
Correction of inaccurate or outdated personal data
Deletion of your personal data, where applicable
Withdrawal of consent for marketing communications
Restriction of certain processing activities, where applicable

This does not include data we are required to keep for administrative, legal, tax, accounting, security, or regulatory purposes.

To make a request, please contact us using the contact details below.

14. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Some data may also be processed by third-party service providers used for hosting, analytics, payments, email delivery, security, or customer support.

Where personal data is transferred outside Malaysia, we will take reasonable steps to ensure that your personal data remains protected.

15. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect your personal data, we cannot guarantee absolute security.

16. Third-Party Links

Our website may contain links to third-party websites, including payment providers, design tools, printing partners, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing any personal data.

17. Children’s Privacy

Our website and services are intended for business users, designers, and general customers who require design templates or printing-related services.

We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations.

Any updates will be posted on this page with the revised “Last updated” date.

19. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your personal data rights, you may contact us at:

MostPrintTemplates.my
Website: https://mostprinttemplates.my
Email: support@mostprinttemplates.my